Turn Off the Lights
6:11A utility worker calls Gerard claiming his bill is unpaid and threatens to shut off the power, despite Gerard insisting his wife paid it.
Transcript
178 linesHello, I'm trying to find Gerard, please.
Hey Gerard, how you doing?
This is um Mason, man.
I'm I'm I'm I'm the guy that turns the lights on and off if you haven't paid your bill.
And I'm over here at your house.
I'm uh actually getting ready to turn the the lights off, but I'm trying to uh it's a courtesy call we're supposed to give.
If people can pay their bill before we turn 'em off, then we collect and we keep moving.
You say you say you who who you who are you again?
I'm Mason.
Exactly.
So you say you gotta do what?
I'm I'm getting ready to turn the lights off because the bill hasn't been paid.
I'm getting ready to turn the power off.
Or are are you here at the house?
No, I'm at work.
Okay.
Well listen, is there anyone at the house that can make a payment?
Make a payment.
The payment right now that I have is $221.36, is that right?
For what?
The lesson?
For the electric bill, yes, sir.
No, no, sir, no, sir.
No, no there's nobody at the house, and I don't think I owe that much.
Well, that's what I have right now.
It's $221.36.
Now, see, see, my wife, she already paid that, see.
Okay, well, I they don't have a record of that.
I I'm in your driveway right now.
I'm getting ready to turn this thing off until a payment has been made.
Well, see, there's sir, there's nobody home right now.
Okay, well, if no one is here, then I have to follow through and continue and and go ahead and and and and turn the power off until everything is rectified.
Oh
you in my driveway?
I'm in your driveway.
Sir, is there anyone here?
How far are you from here?
I'm at work.
I can't get off right now, but you you gotta get out my driveway.
No, no, sir.
I'm not gonna be able to leave your driveway until I actually turn the power off.
Can't turn my power off.
I got food in the refrigerator.
My kid got fish that you know.
Come on, man.
Well, what do you what do you mean you got fish?
What does that mean?
I can be there in 30 minutes to get you the cash right now after we're gonna do it.
Sir, what what what do you mean when you say you got fish?
Fish fish tank.
Oh, a fish tank.
You have a fish tank?
Okay, well, sir, I I I I I understand that, but uh listen.
I'll be there in thirty minutes.
You stay right there, don't touch nothing.
Okay.
Sir, I can't I can't be here thirty minutes.
I can't wait that long.
Thirty minutes, I'll be there with cash and I'll pay you with it.
Two hundred what?
We don't we don't accept cash, sir.
We're gonna need a money order.
I don't have time to go to I'll be there with the cash.
Thirty minutes.
I can't take cash.
Are you listening to me, sir?
Are you listening to me?
I'm listening to you.
I can't take cash.
I need a money order.
I'll be there in 30 minutes, okay?
Sir, I have to cut I have to turn your power off if you're not here.
I give everybody ten minutes.
Ten minutes where they can pay it, or we can actually turn it off.
Now you tell me what you want me to do.
I'm gonna call my wife real quick, all right?
Real quick.
So I don't have time to call you.
I don't I don't have time for that.
First of all, sir, you I'll give me up, sir.
My wife don't mess up bills, okay?
First of all.
Okay.
Okay.
If she doesn't mess up bills, then what the hell is going on?
I don't know.
I'm gonna call her real quick.
We don't get this stuff.
Okay?
Okay, well, sir, I don't have real quick time.
What we have to do right now is I have to do this.
I have to either turn your power off, you get it turned on.
Now listen, I can come back and turn this thing right back on next week.
It'll be a hundred fifty dollar penalty.
First of all, you need to get the f out of my yard, first of all.
So I call your
Sir, I'm here because I'm supposed to be here.
I'm here because you haven't paid your bill.
I'm gonna call my wife and gonna get this paid right now.
I'm here because you haven't paid your bill.
I'm paying my bill.
My wife pays my bill.
Well, how do you know she paid it?
Because you don't know a damn thing.
You don't know anything.
Who are hold up, sir?
Trust me.
A wife paid the bill.
It's a mistake in your system.
Get out of my yard now.
Are you at
Avenue?
Yeah, that's correct.
But what I'm in I'm in the that I'm in the right place, sir, and you haven't paid your bill, and I've been ordered to turn it off.
I tell you what.
Tell you what, tell you what I'm gonna do.
I'm gonna be there at 30 minutes.
I'm not gonna do that.
I'm not gonna be here in 30 minutes, okay?
Are you listening I'm turning this off in the next five minutes?
Do not touch my a wife paid the bill.
Leave my lesson.
Your wife hasn't paid the bill.
Now maybe your wife is out lally gagging doing something else.
First of all, you keep her keep her out of this, all right?
Okay.
You're the one that brought her in.
You're the one that keeps telling me what she has done and what she hasn't done.
Listen, listen, keep my hey, that's why I draw the line.
I'll be there at 30 minutes.
Me and you can talk.
I'm not gonna continue to go back and forth with you, sir.
I don't have 30 minutes.
I got 10 minutes.
You understand me?
I gotta I'm I'm gonna leave right now.
I'm gonna I'm gonna get the car right now, okay?
I'll be there 30 minutes.
Sir, I don't have 30 minutes.
I'm turning it off.
You can call downtown and get uh headquarters to turn it back on, and we'll come back out here, and it's a reconnect fee for 150 dollars.
So I gotta come up with three hundred Oh hell no.
Sir, your bill is two hundred and something dollars, and that's gonna be a hundred and fifty dollar reconnect fee.
What the f no, hell no, hey, I'll be here in ten minutes.
This Okay, well, sir, I uh I and I've told you before, you got five minutes to get here.
No, I listen, listen, listen.
Let me call my neighbor real quick.
Oh, hold on let me call.
Hold on, let me call I don't have time for you to click over and call other people, sir.
Is there somebody that can give me a money order right now?
Yeah, yeah.
Right now I can get your money order in in five minutes.
Okay, now who's gonna do that?
I don't know.
I call my wife.
I told you your wife is the reason why you're in this situation.
I'm gonna report you to your student.
How are you gonna record me when I'm out doing my job?
You should report your wife for not doing what she's supposed to be doing.
I don't care what you say.
If do you want your lights on or off when you get here?
I want my lights on.
What the f do you have?
Your lights are getting turned off in the next two minutes because your wife didn't pay the damn bill.
Oh tell you.
Excuse me?
Oh tell you, listen, b keep my wife's name out your mouth.
Hey, hey, hey, hey, hey, hey, hey, I I I tell you what, you know what my supervisor would tell you?
I don't give a f what your supervisor gonna tell me.
Oh, that's the man.
I was on my way to Yo co-worker got you, Joseph.
He got you.
I'm gonna get in.
Man, don't do that no more of that, man.
You had me.
Hey, I got one more thing to ask you, man.
What is the baddest radio show?
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