Turn Off the Lights

6:11

A utility worker calls Gerard claiming his bill is unpaid and threatens to shut off the power, despite Gerard insisting his wife paid it.

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Transcript

178 lines
Speaker 1

Hello, I'm trying to find Gerard, please.

Speaker 1

Hey Gerard, how you doing?

Speaker 1

This is um Mason, man.

Speaker 1

I'm I'm I'm I'm the guy that turns the lights on and off if you haven't paid your bill.

Speaker 1

And I'm over here at your house.

Speaker 1

I'm uh actually getting ready to turn the the lights off, but I'm trying to uh it's a courtesy call we're supposed to give.

Speaker 1

If people can pay their bill before we turn 'em off, then we collect and we keep moving.

Speaker 2

You say you say you who who you who are you again?

Speaker 2

I'm Mason.

Speaker 1

Exactly.

Speaker 2

So you say you gotta do what?

Speaker 1

I'm I'm getting ready to turn the lights off because the bill hasn't been paid.

Speaker 1

I'm getting ready to turn the power off.

Speaker 1

Or are are you here at the house?

Speaker 2

No, I'm at work.

Speaker 1

Okay.

Speaker 1

Well listen, is there anyone at the house that can make a payment?

Speaker 2

Make a payment.

Speaker 1

The payment right now that I have is $221.36, is that right?

Speaker 2

For what?

Speaker 2

The lesson?

Speaker 1

For the electric bill, yes, sir.

Speaker 2

No, no, sir, no, sir.

Speaker 2

No, no there's nobody at the house, and I don't think I owe that much.

Speaker 1

Well, that's what I have right now.

Speaker 1

It's $221.36.

Speaker 2

Now, see, see, my wife, she already paid that, see.

Speaker 1

Okay, well, I they don't have a record of that.

Speaker 1

I I'm in your driveway right now.

Speaker 1

I'm getting ready to turn this thing off until a payment has been made.

Speaker 2

Well, see, there's sir, there's nobody home right now.

Speaker 1

Okay, well, if no one is here, then I have to follow through and continue and and go ahead and and and and turn the power off until everything is rectified.

Speaker 2

Oh

Speaker 2

you in my driveway?

Speaker 1

I'm in your driveway.

Speaker 1

Sir, is there anyone here?

Speaker 1

How far are you from here?

Speaker 2

I'm at work.

Speaker 2

I can't get off right now, but you you gotta get out my driveway.

Speaker 1

No, no, sir.

Speaker 1

I'm not gonna be able to leave your driveway until I actually turn the power off.

Speaker 2

Can't turn my power off.

Speaker 2

I got food in the refrigerator.

Speaker 2

My kid got fish that you know.

Speaker 2

Come on, man.

Speaker 1

Well, what do you what do you mean you got fish?

Speaker 1

What does that mean?

Speaker 2

I can be there in 30 minutes to get you the cash right now after we're gonna do it.

Speaker 1

Sir, what what what do you mean when you say you got fish?

Speaker 2

Fish fish tank.

Speaker 1

Oh, a fish tank.

Speaker 1

You have a fish tank?

Speaker 1

Okay, well, sir, I I I I I understand that, but uh listen.

Speaker 2

I'll be there in thirty minutes.

Speaker 2

You stay right there, don't touch nothing.

Okay.

Speaker 1

Sir, I can't I can't be here thirty minutes.

Speaker 1

I can't wait that long.

Speaker 2

Thirty minutes, I'll be there with cash and I'll pay you with it.

Speaker 2

Two hundred what?

Speaker 1

We don't we don't accept cash, sir.

Speaker 1

We're gonna need a money order.

Speaker 2

I don't have time to go to I'll be there with the cash.

Speaker 2

Thirty minutes.

Speaker 1

I can't take cash.

Speaker 1

Are you listening to me, sir?

Speaker 2

Are you listening to me?

Speaker 1

I'm listening to you.

Speaker 1

I can't take cash.

Speaker 1

I need a money order.

Speaker 2

I'll be there in 30 minutes, okay?

Speaker 1

Sir, I have to cut I have to turn your power off if you're not here.

Speaker 1

I give everybody ten minutes.

Speaker 1

Ten minutes where they can pay it, or we can actually turn it off.

Speaker 1

Now you tell me what you want me to do.

Speaker 2

I'm gonna call my wife real quick, all right?

Speaker 2

Real quick.

Speaker 1

So I don't have time to call you.

Speaker 1

I don't I don't have time for that.

Speaker 2

First of all, sir, you I'll give me up, sir.

Speaker 2

My wife don't mess up bills, okay?

Speaker 2

First of all.

Okay.

Speaker 1

Okay.

Speaker 1

If she doesn't mess up bills, then what the hell is going on?

Speaker 2

I don't know.

Speaker 2

I'm gonna call her real quick.

Speaker 2

We don't get this stuff.

Speaker 1

Okay?

Speaker 1

Okay, well, sir, I don't have real quick time.

Speaker 1

What we have to do right now is I have to do this.

Speaker 1

I have to either turn your power off, you get it turned on.

Speaker 1

Now listen, I can come back and turn this thing right back on next week.

Speaker 1

It'll be a hundred fifty dollar penalty.

Speaker 2

First of all, you need to get the f out of my yard, first of all.

Speaker 2

So I call your

Speaker 1

Sir, I'm here because I'm supposed to be here.

Speaker 1

I'm here because you haven't paid your bill.

Speaker 2

I'm gonna call my wife and gonna get this paid right now.

Speaker 1

I'm here because you haven't paid your bill.

Speaker 2

I'm paying my bill.

Speaker 2

My wife pays my bill.

Speaker 1

Well, how do you know she paid it?

Speaker 1

Because you don't know a damn thing.

Speaker 1

You don't know anything.

Speaker 2

Who are hold up, sir?

Speaker 2

Trust me.

Speaker 2

A wife paid the bill.

Speaker 2

It's a mistake in your system.

Speaker 2

Get out of my yard now.

Speaker 1

Are you at

Speaker 2

Avenue?

Speaker 2

Yeah, that's correct.

Speaker 1

But what I'm in I'm in the that I'm in the right place, sir, and you haven't paid your bill, and I've been ordered to turn it off.

Speaker 2

I tell you what.

Speaker 2

Tell you what, tell you what I'm gonna do.

Speaker 2

I'm gonna be there at 30 minutes.

Speaker 2

I'm not gonna do that.

Speaker 1

I'm not gonna be here in 30 minutes, okay?

Speaker 1

Are you listening I'm turning this off in the next five minutes?

Speaker 2

Do not touch my a wife paid the bill.

Speaker 2

Leave my lesson.

Speaker 1

Your wife hasn't paid the bill.

Speaker 1

Now maybe your wife is out lally gagging doing something else.

Speaker 2

First of all, you keep her keep her out of this, all right?

Speaker 2

Okay.

Speaker 1

You're the one that brought her in.

Speaker 1

You're the one that keeps telling me what she has done and what she hasn't done.

Speaker 2

Listen, listen, keep my hey, that's why I draw the line.

Speaker 2

I'll be there at 30 minutes.

Speaker 2

Me and you can talk.

Speaker 1

I'm not gonna continue to go back and forth with you, sir.

Speaker 1

I don't have 30 minutes.

Speaker 2

I got 10 minutes.

Speaker 2

You understand me?

Speaker 2

I gotta I'm I'm gonna leave right now.

Speaker 2

I'm gonna I'm gonna get the car right now, okay?

Speaker 2

I'll be there 30 minutes.

Speaker 1

Sir, I don't have 30 minutes.

Speaker 1

I'm turning it off.

Speaker 1

You can call downtown and get uh headquarters to turn it back on, and we'll come back out here, and it's a reconnect fee for 150 dollars.

Speaker 2

So I gotta come up with three hundred Oh hell no.

Speaker 1

Sir, your bill is two hundred and something dollars, and that's gonna be a hundred and fifty dollar reconnect fee.

Speaker 2

What the f no, hell no, hey, I'll be here in ten minutes.

Speaker 1

This Okay, well, sir, I uh I and I've told you before, you got five minutes to get here.

Speaker 2

No, I listen, listen, listen.

Speaker 2

Let me call my neighbor real quick.

Speaker 2

Oh, hold on let me call.

Speaker 1

Hold on, let me call I don't have time for you to click over and call other people, sir.

Speaker 1

Is there somebody that can give me a money order right now?

Speaker 2

Yeah, yeah.

Speaker 2

Right now I can get your money order in in five minutes.

Speaker 1

Okay, now who's gonna do that?

Speaker 2

I don't know.

Speaker 2

I call my wife.

Speaker 1

I told you your wife is the reason why you're in this situation.

Speaker 2

I'm gonna report you to your student.

Speaker 1

How are you gonna record me when I'm out doing my job?

Speaker 1

You should report your wife for not doing what she's supposed to be doing.

Speaker 1

I don't care what you say.

Speaker 1

If do you want your lights on or off when you get here?

Speaker 2

I want my lights on.

Speaker 2

What the f do you have?

Speaker 1

Your lights are getting turned off in the next two minutes because your wife didn't pay the damn bill.

Speaker 2

Oh tell you.

Speaker 1

Excuse me?

Speaker 2

Oh tell you, listen, b keep my wife's name out your mouth.

Speaker 1

Hey, hey, hey, hey, hey, hey, hey, I I I tell you what, you know what my supervisor would tell you?

Speaker 2

I don't give a f what your supervisor gonna tell me.

Speaker 1

Oh, that's the man.

Speaker 1

I was on my way to Yo co-worker got you, Joseph.

Speaker 1

He got you.

Speaker 2

I'm gonna get in.

Speaker 2

Man, don't do that no more of that, man.

Speaker 2

You had me.

Speaker 1

Hey, I got one more thing to ask you, man.

Speaker 1

What is the baddest radio show?

Hello, I'm trying to order pizza.