Four TV Refund
6:56A fake security employee tells a woman that her Black Friday television purchase used an invalid card and demands all four TVs back. She refuses and threatens legal action before the prank is revealed.
Transcript
121 linesHello.
Hello, how are you?
I'm trying to reach a uh Sharon, please.
Who's Carly?
Uh, my name is Paul, Paul F.
I'm head of security here at how are you?
This is the Yeah, you um you actually came out and you I think you were here on uh Friday, uh, and you came out and purchased four flat screen televisions forty, forty-two inches, am I correct?
Yeah.
But but what you calling me for?
What I was giving you a call for, Sharon is that we got a bit of a problem.
Now, when you purchase these actual flat screen televisions on on Black Friday, so to speak, it seems that we've got them um well, your your purchase went through successfully, I will admit that, but there should have been a red flag that have gone up because we're going back over transactions of the past two, three days here, and we're realizing that your purchase should not have been successful.
It should have been four.
Your credit card is actually not valid at all.
No, not my credit card because uh we got paid on Wednesday, so my money was there.
Well, uh actually, ma'am, it it uh uh what I'm what I'm trying to explain to you is that it is coming up invalid now, and we're having a problem with it, so I wanted to reach out to you and give you a call and see if we could probably, you know, uh it was valid when I was at their register because it went through.
I got a receipt and everything.
I purchased that extended warranty on all four of them.
So it was valid on on Friday.
I don't know what's wrong with it today, but it was good then.
And I understand that.
I understand that that you know, just being at the register and you purchasing it and no problems at all happening.
That's pretty much a thought process that you're gonna What I'm letting you know is on the on the back part of it, when you came into the store, uh what we're getting the day uh the day after is that it was pretty much invalid.
It wasn't good at all.
Your credit card was not good at all.
But you need to call your bank then because uh I don't know what to tell you.
You know, I had the money in there the day I went and bought them, and that's it for me, so I don't know who you need to call, but don't call me because you know that ain't really my problem.
Okay, uh, you know what?
I'm not gonna I'm not gonna raise this to be a major problem.
We're gonna try to rectify it and get it taken care of.
Yeah, do what you need to do.
Okay, listen, now uh here's what we're gonna do.
You know, I'm um I want us to try to work this out as smoothly as we can.
What I'm gonna have to ask you to do, can I get you to come back up to the store and bring all four televisions with you?
Oh, no.
Oh, mm-mm.
No, you sure can't.
Baby, look, I bought them four TVs.
I have wrapped one of them up that's under the tree for my husband.
My mama early, she already got the uh other TV.
We hung that up for home started when we was watching movies, so y it really ain't no way we're gonna bring the four TVs back.
I think you should go back to wealth process your credit cards and tell them that they that I don't know what you gonna tell them, but you need to go back to them.
I ain't got time to be running back and forth to that store.
I don't want to I don't want us to create a problem here.
I don't want to do that.
You need to lower your voice.
Okay, but no.
You need to go back to whoever do your credit cards because it went through when I was at the store, correct?
I don't want to.
I told you that it went through.
I explained it.
You ain't got no business on my damn phone and don't call me with this bull no more.
Hold on.
What I don't wanna have to do, I don't want to have to come out to your home and confensate.
I wish you would come after my house, baby.
We will beat you into bad health.
You better not bring your over here.
Look, you need to call whoever do your credit cards, get your straight with them because your business with me is done.
I got a receipt and I got an extended word.
I'll have my lawyer turn your f up.
You bring your over here.
Listen, lady, I don't want to go back and forth with you on this and that.
You ain't going back and forth.
This is over with.
I got the TV.
I got a receipt.
We is done.
I don't know what's wrong with your machine.
My car went through.
I'm trying to get her to understand.
You ain't understand what I'm saying.
You can hang on one second and let me speak with my boss, please.
I don't put your boss on the phone.
I tell your boss, y'all don't run me, baby.
I got a receipt for four TVs, and I'm gonna keep all four TVs.
Listen, you know, this is pretty much considered a theft process.
Oh, what?
A theft process.
Listen here, Pimpin.
Listen to me, Pimpin.
I got a receipt for four TVs.
I won't got to store with my receipt.
I got my extended warranty.
So this ain't no theft.
What this is is a miscommunication between your bank, so you need to get your straight, because I got a prepaid debit card bank.
I don't owe nobody on them TVs.
You need to call your bank and get the f off my phone with this.
Don't you?
Some TVs from our store, and damn it, you're gonna bring them back.
Your dumb machine gave them to me and I'm gonna keep 'em.
We gonna watch the f game on your TV.
Bring your over here if you want to, we will mouth the flow with your don't you call me by no TVs no more, so you the one ain't gonna have no job for the holiday, but you dumb.
Don't call me with your own.
You gotta get no shit for using bad credit card at department stores, and I'll get your called in.
Do you understand?
So that's your problem.
You put the four TVs back then.
Your Uncle Tom playing the white man for his TV.
You better get your business or some detail shop or start a rap label.
Don't confront me about that TV.
You better get the s that get off my phone.
Listen, you listen to me.
I got one more thing I need to say to you.
Are you listening to me?
What the f you want?
This is nephew Tommy from the Steve Harvin morning.
How give up nobody's nephew come over here about them damn TV?
This is nephew Tommy from the Steve Harvey morning show.
You just got pranked by your girlfriend Wait a minute, wait a minute.
This is who now?
This is nephew Tommy, baby, from the Steve Harvey morning show.
You just got pranked by
your
girlfriend.
Oh Tommy, you almost got your f feet.
I know that f didn't set me up.
I was gonna get that TV too.
You ain't getting done.
Oh man, I got one more thing to ask you, baby.
What is the baddest radio show in the land?
Oh, the Steve Harvey morning show.
So Latrenda, please.